Motor Warranty - Terms & Conditions
This contract provides cover against financial loss in the event of your vehicle suffering a mechanical or electrical failure during the period of Insurance. We will repair or replace those components listed within the guarantee and all labour costs will be within the specified claims limit and in accordance with the current ICME MANUAL.
Making a Claim
To obtain assistance under this warranty guarantee you should contact the Emergency numbers listed and provide the following:-
- Your name and address
- Your policy number from the insurance schedule
- Details in respect of your total loss or non – fault motor claim.
How to cancel the policy
The policy will continue for the period specified in the warranty guarantee. You have certain rights to cancel the guarantee.
If this guarantee does not provide the cover you need or you wish to cancel for any other reason. You should contact Lifestyle Insurances Northern Ireland directly. You will have a period of 30 days from the inception of the guarantee to receive a full refund provided no claim has been made. Thereafter, you may cancel your guarantee in writing in writing at any time and receive a pro rata refund of your premium based on the number of whole months remaining subject to the deduction of your insurer retention fee of £45.
If you move home or change your vehicle
You are responsible for informing Lifestyle Insurances Northern Ireland if you change your vehicle to ensure a transfer of cover can be processed, likewise you should advise Lifestyle Insurances Northern Ireland of any change of address.
How can I complain?
If you have a complaint, please phone or write to Lifestyle Insurances Northern Ireland directly. Every effort will be made to resolve your complaint to your satisfaction. If your complaint relates to the insurance cover provided under this guarantee and it is not resolved to your satisfaction the dispute will move to arbitration.