Motor Warranty – Policy Summary

About this document

Please note that this policy summary does not contain the full terms and conditions of the Warranty Guarantee; so please take time to read the policy document to make sure you understand the cover it provides.

Administrator

Your Lifestyle Motor Warranty Guarantee is arranged by MIS Warranty Ltd.

What is covered

Lifestyle Insurances Motor Warranty will repair or replace those components listed in the guarantee document and highlighted below up to the claims limit as shown in your warranty guarantee.

Parts covered are the engine, manual gearbox, automatic and CVT transmissions, casings, parts replaced in pairs, brakes, clutch, Electrical system, differential wheel bearings, engine cooling systems, steering, front and rear suspension, fuel system, prop shaft, torque converter.


Significant Exclusions & Limitations

Components are insured against mechanical breakdown only, the replacement of oil filters, lubrications, anti freeze and fluids is included provided the replacement is necessitated by the failure of a guaranteed component and the vehicle is not within 1000 miles of its next service. External oil leaks are specifically excluded.

Other exclusions apply and are available in the policy document.


Duration of cover

Cover available for up to 3 years.


Cancellation

If you decide that for any reason, this warranty guarantee does not meet your needs then please advise Lifestyle Insurance within 14 days of issue. On the condition that no claims have been made or are pending, we will then return your premium in full.


Making a claim

If you have a claim, please call Lifestyle Insurances by telephoning 0845 4911111 as soon as possible.


Complaints

It is the intention to give you the best possible service but if you have any questions or concerns about this insurance or the handling of a claim you should following the procedure below: Complaints regarding the sale of your Warranty Guarantee should be directed to:


Lifestyle Insurances

Beechwood House

37 Comber Road

Dundonald

BT16 2AA

Telephone: 028 9041 0220

Complaints regarding a claim on your warranty guarantee should be directed to:

Motorists Insurance Services Ltd

Beechwood House

37 Comber Road

Dundonald

BT16 2AA

Telephone: 028 9041 0220

If your complaint cannot be resolved by Motorists Insurance Services Ltd by the end of the next working day, it will be passed to arbitration.


Arbitration

Any dispute between you and us will be governed by the laws of England and Wales and shall be referred to a single arbitrator, who shall either be a solicitor on whom we both agree. If we cannot agree, one will be nominated by the Law Society. Where appropriate the dispute will be resolved on the basis of written submissions. The costs of resolving the dispute will be met in fully the party against whom the decision is made. if the decision is not clearly made against either party, the arbitrator shall have the power to apportion costs.


UK GENERAL INSURANCE LTD PRIVACY NOTICE

 

We are UK General Insurance Ltd, referred to as “we/us/our” in this notice. Our data controller registration number issued by the Information Commissioner’s Officer is Z7739575

 

This privacy notice is relevant to anyone who uses our services, including policyholders, prospective policyholders, and any other individuals insured under a policy. We refer to these individuals as "you/your” in this notice.

 

We are dedicated to being transparent about what we do with the information that we collect about you. We process your personal data in accordance with the relevant data protection legislation.

 

Why do we process your data?

 

The provision of your personal data is necessary for us to administer your insurance policy and meet our contractual requirements under the policy. You do not have to provide us with your personal data, but we may not be able to proceed appropriately or handle any claims if you decide not to do so.

 

What information do we collect about you?

 

Where you have purchased an insurance policy through one of our agents, you will be aware of the information that you gave to them when taking out the insurance. The agent will pass your information to us so that we can administer your insurance policy.

 

For specific types of insurance policies, for example when offering you a travel insurance policy, we may process some special categories of your personal data, such as information about your health.

 

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UK General’s full privacy notice

 

This notice explains the most important aspects of how we use your data. You can get more information about this by viewing our full privacy notice online at http://ukgeneral.com/privacy-notice [^] or request a copy by emailing us at dataprotection@ukgeneral.co.uk. Alternatively, you can write to us at: Data Protection, UK General Insurance Ltd, Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds, LS10 1RJ.