Landlords Legal Expenses - How to make a claim

The claims Helpline provides advice on the covers described within the what is covered section of the policy.


The Claims Helpline telephone number is Tel: 018720179


Please quote the Master Certificate Number;


We will not accept responsibility if the claims Helpline services fail for reasons beyond our control.


All potential claims must be reported initially to the Claims Helpline for advice and support.


Failure to contact the Claims Helpline may invalidate any claim you wish to make.


We will not accept responsibility if the helpline services are unavailable for reason beyond our control.


UK General Insurance Limit is an agent of Great Lakes Insurance SE and in the matters of a claim act on behalf of Great Lakes Insurance SE.


UK GENERAL INSURANCE LTD PRIVACY NOTICE
 

We are UK General Insurance Ltd, referred to as “we/us/our” in this notice. Our data controller registration number issued by the Information Commissioner’s Officer is Z7739575

 

This privacy notice is relevant to anyone who uses our services, including policyholders, prospective policyholders, and any other individuals insured under a policy. We refer to these individuals as "you/your” in this notice.

 

We are dedicated to being transparent about what we do with the information that we collect about you. We process your personal data in accordance with the relevant data protection legislation.

 

Why do we process your data?

 

The provision of your personal data is necessary for us to administer your insurance policy and meet our contractual requirements under the policy. You do not have to provide us with your personal data, but we may not be able to proceed appropriately or handle any claims if you decide not to do so.

 

What information do we collect about you?

 

Where you have purchased an insurance policy through one of our agents, you will be aware of the information that you gave to them when taking out the insurance. The agent will pass your information to us so that we can administer your insurance policy.

 

For specific types of insurance policies, for example when offering you a travel insurance policy, we may process some special categories of your personal data, such as information about your health.

 

We have a legitimate interest to collect this data as we are required to use this information as part of your insurance quotation or insurance policy with us. We may also process the data where it is necessary for a legal obligation, or as part of the establishment or defence of a legal claim.

 

UK General’s full privacy notice

 

This notice explains the most important aspects of how we use your data. You can get more information about this by viewing our full privacy notice online at http://ukgeneral.com/privacy-notice [^] or request a copy by emailing us at dataprotection@ukgeneral.co.uk. Alternatively, you can write to us at: Data Protection, UK General Insurance Ltd, Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds, LS10 1RJ.